Shipping
We ship from Maastricht with DHL. Once your parcel is registered, you’ll automatically receive a Track & Trace link by email.
Order by 12:00, ship today
Orders placed before 12:00 with a payment confirmation (e.g., PayPal/card) are shipped the same business day via DHL.*
* Not on Sundays or public holidays. During peak periods or stock/safety checks, dispatch may shift by one business day; we’ll notify you by email.
Indicative delivery times
- Netherlands & Belgium: 1–2 business days
- Germany: 2–3 business days
- Rest of EU: 3–5 business days
The exact delivery time window depends on the zone and is communicated by DHL via tracking.
Need it faster? DHL Express
DHL Express is available and can often deliver within 1 business day. Feasibility is assessed case by case; please contact us before ordering.
Missed delivery & pickup options
- Missed courier: an automatic re-attempt usually follows on the next business day.
- ParcelShop delivery on request: request delivery to a DHL ParcelShop by writing it clearly in the order comments at checkout (ideally include the pickup point name/address).
Address & packaging
- Please double-check your delivery address; changes are not possible after dispatch.
- Fragile items are packed with extra care. For transit damage, email photos within 48 hours so we can assist quickly.
